Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including when you create an account, use our services, or communicate with us. This may include:

• Name and contact information
• Account credentials
• Payment information
• Content you upload or create using our services

2. Third-Party Services

Our platform integrates with third-party services to enhance functionality. When you use these features, additional data collection and privacy practices may apply.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Integrate with third-party services like YouTube to enhance functionality

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Third-party API providers (such as YouTube) when you use integrated features
• Professional advisors
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls that limit access to personal information to authorized personnel on a need-to-know basis
• Multi-factor authentication (MFA) for account access where supported

6. Security Incident Notification

In the event of a security incident involving unauthorized access to, or acquisition of, personal information that we determine requires notification under applicable law, we will notify affected users without undue delay. We will provide such notice to the email address associated with your account registration, and will include information about the nature of the incident, the steps we are taking, and any recommended actions you may take, to the extent known and as required by law.

7. Data Retention and Account Deletion

We retain personal information and account data for as long as needed to provide the services and for legitimate business or legal purposes. You may request deletion of your account and associated personal information by contacting us at contact@collinearity.ai. Upon a verified deletion request, we will fully delete your account and associated personal information within 14 days, except where we are required to retain certain information by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability

For data processed through third-party services like YouTube, you may also have rights under those services' privacy policies. Please refer to their respective privacy policies for more information.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at contact@collinearity.ai